Nursing services that are still lacking will cause patient dissatisfaction and cause various complaints. The more complaints, the patient satisfaction during treatment in a hospital decreases. The purpose of this study was to analyze differences in general patient satisfaction with BPJS patients for care services at the Ratu Zalecha Martapura inpatient installation. This research uses descripti…
Nursing care focuses on caring. Nurse As a professional health professional, providing services must be based on a holistic function, covering all aspects of biology, psychology, sociology and spirituality. nurses provide caring services, so nurses are required to be able to meet client needs both in healthy, sick, and critical conditions. Critical clients in addition to requiring appropriate a…
Tingkat kepuasan pasien terhadap pelayanan keperawatan di Indonesia mayoritas masih kurang puas. Penyebab ketidakpuasan pasien diantaranya faktor kesalahan identifikasi, komunikasi, pemberian obat, dan risiko jatuh. Penelitian bertujuan untuk mengidentifikasi hubungan penerapan keselamatan pasien dengan kepuasan pasien di Rumah Sakit X. Desain penelitian menggunakan pendekatan cross sectional …